Returns & Exchanges
At Universal Standard, we want you to love everything in your closet, which is why we offer a 30-day return window for all unworn and unwashed items with original tags attached. Our Fit Liberty program even allows you to exchange certain items if your size changes within a year of purchase.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Choose Your Method
Select whether you would like a refund to your original payment method, a store credit, or a direct size exchange.
- 3.Print and Pack
Download your prepaid shipping label, securely package your items, and drop the parcel off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.